Wet cleaning, dropping off and pickup, turnaround, and what we can (and can't) handle. Can't find your answer? Give us a call — we still answer the phone.
Asked & answered
Wet cleaning is the future of garment care — a non-toxic, solvent-free alternative to dry cleaning that safely cleans even delicate fabrics using water and specialized technology. Instead of harsh chemicals, we use water and biodegradable detergents, then finish on professional tensioning presses for the same crisp result.
Yes — the vast majority of “dry clean only” pieces wet clean beautifully. The process is built to clean thoroughly while protecting the fabric and cut. For the rare item that genuinely needs old-school solvent dry cleaning, we work with a trusted dry cleaner on an as-needed basis.
Most dry cleaners use perchloroethylene (PERC), which the U.S. EPA lists as a probable carcinogen. Ever noticed that “dry cleaning smell” on your clothes? That’s PERC residue — and you shouldn’t have it. Wet cleaning is gentler on your clothes and on everyone in the building.
Just as good — better for many garments. An EPA case study found “wet cleaning usually performs as well as dry cleaning or better for some garments,” without the harmful after-effects. PERC is great at oily stains but poor at water-based ones like sweat, which is why many dry cleaners quietly wet wash anyway.
We handle that before anything is washed. Every garment is inspected for fabric and risk; at-risk pieces run on a delicate program gentler than hand wash. Then professional tensioning equipment uses steam and hot air to press each piece back into its original manufactured shape.
At any of our five locations across South Georgian Bay: our Wasaga Beach plant, our Collingwood storefront, and three partner counters — Thornbury Pharmasave, Gordon’s Market & Café, and Pine Eco + Refillery in Collingwood. Every location takes wet cleaning, household, and wash & fold.
Yes. Schedule a pickup and we’ll come to your door across the Bay — Collingwood, Wasaga Beach, Meaford, Thornbury, the Blue Mountains, and Owen Sound. Same craft and same guarantee whether you drop in or we collect.
Most wet cleaning is ready in about three days, with same-day available on request. Suede and leather run about a week, and wedding gown preservation two to four weeks. We text or email you the moment your order is ready.
Every piece is tagged and logged when it comes in. Once it passes our final inspection and is sleeved and filed under your name, you get a text or email — no app, no account required.
Wet cleaning is full garment care — stain treatment, careful cleaning, and pressing — our non-toxic equivalent of dry cleaning. Wash & fold is everyday laundry: washed, dried, and neatly folded, with no stain work or pressing. Two different services for two different needs.
Plenty. Duvets and comforters, linens and bedding, suede and leather, wedding gowns, down-fill like Canada Goose, UGG boots, and sports equipment from hockey to ski gear. If it fits in the machine, there’s a good chance we can clean it — just ask.
Yes — basic hems, seam and button repair in-house, plus custom tailoring, zipper replacement, and mending through the seamstresses we work with. One stop for cleaning and repairs.
Tell us what you've got and we'll sort out the right service, turnaround, and the easiest way in.
